Mondecasa Privacy Policy

Last updated on October 17, 2024

Thank you for visiting Mondecasa. Alma Contract Singapore Pte Ltd (Singapore Registered Company UEN 200616725W) is committed to protecting your personal data.

This privacy policy (the "Policy") sets out the basis on which any personal data we collect from you arising from goods and/or services offered by us is processed.

Information Collection

In order to provide a better service to you, we may collect and process the following data about you:

  • Information provided by you on our website https://www.mondecasa.com.sg or social media channels ("our Sites") when you register to use our Sites, subscribe to our updates or request for further services;
  • Contact information such as your name, contact number, email address and your organization;
  • Records of correspondence with us via e-mail, SMS or instant messaging apps such as WhatsApp.

Usage of the Information

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs);
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).
  • To send periodic emails (The email address you provide for order processing, will only be used to send you information and updates pertaining to your order).

Protecting your Information

All information you provide to us is stored on our servers which we have put in place security for.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Sites; any transmission is at your own risk.

Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Cookies and Tracking Technologies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies on our Sites to collect information from you, as described in the "Information Collection" section above. We use this information to analyze how you use the Sites, personalize and improve your experience on our Sites, provide you with advertising, and measure and improve the effectiveness of our marketing campaigns.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Consent

By using our Sites, you consent to our privacy policy and agree to allow us to collect or use your information in an appropriate manner in accordance to the Personal Data Protection Act of Singapore.

Changes to the Policy

Our privacy policy may be updated occasionally to reflect more accurate collection and processing of information provided by you. Do check this page regularly to keep yourself updated about any changes.