Lifetime Warranty
MONDECASA will give a life time warranty for any welding to the joints of each and every furniture.
One Year Warranty
MONDECASA will repair, refinish or replace the following in its original colour and style, if available, or to match if the former has been discontinued.
Cushion Fabric, Sling And Umbrella Material
If the cushion fabric, sling, umbrella material should tear, mildew, or colour fade excessively within one year from the date of purchase.
Umbrella And Base
When the structure of the umbrella or umbrella base fails within one year from the date of purchase. However, damage due to rough handling will not be included.
Component Parts
Glide, bolt, wheel, etc. fails due to manufacturing defect within one year from the date of purchase.
Three Year Warranty
Woven Wicker Furniture
If the wicker or structure should fail i.e. broken frame, welds, weave unravels or colour fades within two years from date of purchase, MONDECASA will repair, refinish or replace the product to its original colour and style, when available, or to match if the former has been discontinued.
Three Year Warranty
MONDECASA will repair, refinish or replace the following in its original colour and style, when available, or to match if the former has been discontinued.
Aluminium Frame
If the structure of the aluminum frame should fail i.e. break or crack, or the finish peel or blister within three years from the date of purchase.
Stainless Steel Frame
If the structure of the stainless steel frame should fail i.e. break or crack, or the finish peel or blister within three years from the date of purchase.
Limited Warranty
This limited warranty applies only to the original purchaser. Proof of purchase is required. Photographs may be required. Warranty begins from the date of purchase.
Exclusions
MONDECASA does not cover repairs, refinishing or replacements caused by the following.
- Unreasonable or abusive use
- Chemical stains and damages
- Exposure to extreme climate conditions
- Modifications by purchaser
- Changes in wood colour due to natural aging of the wood
- Neglect of reasonable and necessary care and maintenance o Normal wear and tear subjected to weather and use
- Force Majeure
N.B. Alma Contract reserves the right to make changes or amendments to these terms without prior notice. The warranty stated above does not cover mis-handling and normal wear & tear.
Hours of Operation
MON – FRI
9:00am – 6:00pm
SAT – SUN
Closed
Public Holiday
Closed
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